Frequently asked questions

General

What makes your bagels so special?

We’re not your typical Montreal / New York-style bagels, our bagels are on the fluffier side, with a crispy exterior.

Also, we offer flavours that you don’t typically see in other bakeries, such as our Bolo Baogel, Cocktail Baogel, and Pork Floss Baogel.

How do I place an order?

Select the bagels you want and add them to your cart. Make sure to select the right quantity.

Also, there’s a pick up calendar and time selector right below the ‘Checkout’ button. Please select your preferred date and time for pick up. You will receive a confirmation email with payment instructions. Once payment has been made, you can relax and wait for your pick-up date to get your bagels 😉

How long do the bagels last for?

Please note that the bagels are baked fresh daily before pick up and are best enjoyed within a certain timeframe! That being said,

The bagels can last from 5 days to 2 months! If you plan to consume the bagels within 48 hours, you can leave them in the box out at room temperature. The bagels can last up to 5 days in the fridge, and 2 months in the freezer.

Do you have anything gluten free or vegan?

Unfortunately, our bagels are not gluten free or vegan.

Are you nut free?

We do our best to reduce the chances of cross contamination but as we work out of a commissary commercial kitchen (that is not a nut-free facility with other food businesses) and we have bagels that have nuts (e.g. Pesto Bagel) in them, there may be traces of nuts in our products.

How do I reheat the bagels?

Our bagels are baked fresh when you pick them up but to get the best experience, we highly recommend you heat them up before consumption.

Pop them in the toaster oven or air fryer at 200°C for 5-7 minutes to get that fresh-from-the-oven experience.

We don’t really recommend microwaving bagels as they make the bagels soggy!

Is this bagel available? 

Our menu is on a rotational basis, which means our bagel offerings are different each week. To avoid disappointment, please check our weekly menu page to see our weekly bagel line-ups to guarantee you’d get to try the bagel you want! 

We usually release our weekly menus on the last Sunday of every month.

What are your favourite flavours?

Michelle: Cocktail Baogel and Honey Butter Bagel are my faves!! Tbh, I never really liked the Cocktail Bun when I was little but our Cocktail Baogel definitely hits the spot. The filling is not too sweet and you can taste the shredded coconut, it’s a must-try in my books.

I have so much love for our newest bagel addition, Honey Butter Bagel. When we tested it, I fell in love at first bite with this sweet, buttery bagel. Please try it when it's available cause it doesn't disappoint!!

Pick ups

Where is the pick up?

417 Industrial Ave, Vancouver BC

We're right next to Beta5 Chocolates!

What days do you do pick up?

Saturday & Sundays: 11am - 3pm

Please make sure to select the pick up time slot at checkout. If you are unable to make it to your scheduled time slot, please email us or DM us on Instagram to reschedule. We’ll try to accommodate but please allow yourself and us plenty of time to plan.

Do you offer same day pick ups?

Unfortunately we don’t offer same day pick ups! We bake our bagels in order to ensure freshness and the best quality for our customers to try. We definitely recommend ordering in advance to ensure you get the bagels you want.

However, if we do have extras we’ll be posting them on our Instagram Stories for a quick flash sale, and it’ll be first come first serve! Make sure to follow us, to keep an eye out 👀

Do you deliver?

Unfortunately, we’re only a small team right now and cannot offer local delivery just yet. We’re definitely looking into it though and hope to offer delivery in the future.

Payments

How can I pay?

Currently, we only accept payment via Interac e-Transfer.

If you're visiting Vancouver and not Canada-based, please email us and we'll try to make it work!

When do I pay?

Please make sure to send your payment within 24 hours of placing your order to secure your bagels.

If payment is not received within 24 hours, we will cancel the order and release the stock back on our site, so others have the chance to try the bagels.

Corporate Gifting / Events

How do I obtain a quote?

Please email bagelday.bakehouse@gmail.com for more information.

Unaswered questions?

We probably missed your question but don't worries, fill out our contact form and we'll try to get back to you within 48 hours! We appreciate your patience.

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